Our help database contains answers to most of the common questions regarding our products.
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Cbox supports custom emoticons. You can add and delete emoticons at this page in your control panel.
You can control the size and other layout properties of emoticon images using CSS.
To add a new emoticon, simply click the Upload button and then select the image file, either from your device, or by pasting in a URL. Formats supported are GIF (including animated GIF), JPG, and PNG.
Each emoticon needs a shortcut code, so that users can simply type the code to insert the emoticon. This code can be anything you like, but it's recommended to use a common prefix/suffix to avoid conflicts with ordinary words in conversation. For example, :hello: will not conflict with "hello world". After clicking Save, your new emoticon(s) will be available immediately in your Cbox.
Last updated 3 August 2017
Because emoticons and filtering rules require additional message processing time, we have a limit on the number that can be defined per Cbox. The limits vary by plan and you can upgrade if you need to increase them.
If you later downgrade your plan, your limits will be reduced but we will not automatically delete any of your data.
Last updated 17 July 2016
